Communication and culture / clil | Tiếng Anh 12 | Unit 4: Urbanisation - Lớp 12 - Global Success & Bộ Giáo Dục - Đào Tạo

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VII. COMMUNICATION AND CULTURE / CLIL

   Everyday English

   Making complaints and responding to them

1. Listen and complete the conversations with the expressions in the box. Then practise them in pairs. 🎧

   A. I promise
   B. I want to complain about
   C. I'm sorry to have to say this
   D. there's nothing we can do about it

   1.
   Ms Lan: Hi, Mai. (1) _____ but there is always loud music coming from your flat very late at night. I can't sleep because of the noise.
   Mai: Oh, I'm so sorry, Ms Lan. (2) _____ this will never happen again.
   2.
   Nam: Excuse me, (3) _____ the bus services in the neighbourhood. Buses are always running late, especially during rush hour.

   Conductor: I'm sorry, but (4) _____. There are so many vehicles on the roads now that traffic moves very slowly.

2. Work in pairs. Use the models in 1 to make similar conversations for these situations. One of you is A, the other is B. Use the expressions to help you.

   1. A has recently moved to a busy urban area. He/She is attending a community meeting chaired by B, who is an urban planner. A is complaining to B about the frequent traffic jams in the area. B is giving a response.
   2. B is attending a talk by A, a local government official, who is discussing problems in their city. B is complaining to A about the city's overcrowded living conditions. A is giving a response.

   Culture/CLIL

1. Read the text and complete the table.

   URBANISATION IN MALAYSIA AND AUSTRALIA

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   Australia is an interesting example of early urbanisation, which started at the end of the 19th century. At that time, over 60 per cent of the population lived in urban areas. Since then, it has maintained a gradual growth. This was also due to the country's immigration policy, which encouraged people to settle in its coastal, urban areas, Australia is now one of the most urbanised countries in the world, with almost 90 per cent of the population living in urban areas. The two largest cities of Australia, Sydney and Melbourne, are home to over 10 per cent of the country's population.

2. Work in groups. Compare urbanisation in Viet Nam with that in Malaysia and/or Australia. Use the information in Writing and Culture/CLIL and the questions below to help you.

   • Was the proportion of urban population in Viet Nam higher or lower than that in Malaysia/Australia in the 1970s?
   • Which country has a faster urbanisation rate? 
   • Which one is more urbanised?
   • What is the overall trend in urbanisation in each country?