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Page 113
Directions
I can ask for and give directions.
2nd Floor
Gate 15
Gate16
Gate17
Transfer Counter
Gate18
Gate19
1st Floor
To 1st Floor
From 2nd Floor
1. Immigration
2. Baggage Claim
3. Customs
1. 🎧3.22 Match words 1-6 with the words in the box to form compound nouns. Then listen and check.
| boarding area office clearance counter |
1. customs _______ 4. immigration _______
2. _______ gates 5. transfer _______
3. first / second _______ 6. baggage claim _______
2. 🎧3.23 Look at the map of an airport and answer the following questions. Then listen and check.
1. On what floor is the immigration clearance?
2. On what floor is the baggage claim area?
3. On what floor is the transfer counter?
4. On what floor is the boarding gates?
5. On what floor is the customs office?
3. 🎧3.24 Complete the Key Phrases with the words in the box. Then listen to the dialogue and check.
| where on turn between |
| KEY PHRASES |
| Giving directions Do you know ¹_______ the ... is? ²_______ the left ... ³_______ Gate 17 and Gate 18.  _______ left ... |
4. 🎧3.24 Listen to the dialogue between Alex and the immigration officer again. Choose the correct words in the dialogue. Then practise it.
I.O.: Good morning. Where are you from?
Alex: Good morning. I'm from the ¹UK / the USA. Do you know where the transfer counter is? I'm flying to ²Penang / Bintan, Malaysia. This is my first flight.
I.O. It's on this floor, on the left, between Gate 17 and Gate 18.
Alex: Can I go to the baggage claim area? I would like to take my baggage.
I.O.: Oh, no. You mustn't ³clean / clear the immigration. Your baggage is following you to Malaysia.
Alex: Thank you. Where can I stay now?
I.O.: You are welcome. Please, turn left / right over there and you'll see some benches. Here is your passport. Enjoy your flight.
Alex: Thanks a lot. Bye.
5. 
USE IT! Work in pairs. Imagine that you are at Gate 19 and you want to take your baggage. Ask for and give directions using the Key Phrases.
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