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At the airport check-in
I can do the check-in at the airport.
THINK! You are at an international airport. How can you do the check-in?
Agent: Good afternoon, where are you flying to?
Matsui: Good afternoon. I am flying to Đà Nẵng, Việt Nam.
Agent: Can I see your ticket?
Matsui: Here you are.
Agent How many people are travelling?
Matsui: My son and I. He is under two.
Agent: Can I have your ¹_________ and his birth ²_________?
Matsui: Sure. Here they are.
Agent: Would you like an ³_________ seat?
Matsui: I would be very happy.
Agent: OK. Your seat is 
_________.
Matsui: Wonderful, thanks. Is it possible to check in the 
_________?
Agent: Sure, what are you checking in?
Matsui: Just this suitcase and my backpack.
Agent: Let's put them on the scale, one at a time, please.
Matsui: Sure. And by the way, I will 
_________ in Singapore. Do I have to pick up my luggage there?
Agent: No, you will pick them up at Đà Nẵng International Airport. Here is your 
_________. Please be at Gate 21 at least 45 minutes before the 
Matsui: Thank you for your help.
Agent: You're welcome. Have a nice flight!
1. 🎧2.30 Complete the dialogue with the correct words. Then listen and check.
2. 🎧2.30 Cover the dialogue. Which phrases are for checking in at the airport? Listen again and check.
| KEY PHRASES |
| Check-in at the airport 1. What's wrong with you? ⬜ 2. Where are you flying to? ✅ 3. Can I have your passport(s)? ⬜ 4. What would you like? ⬜ 5. Would you like a window / an aisle seat? ⬜ 6. What are you checking in? ⬜ 7. Have you got any luggage? ⬜ 8. Have a nice flight! ⬜ 9. Have a good plane! ⬜ |
3. 
Work in pairs. Practise the dialogue.
4. Work in pairs. Rearrange the dialogue, then practise it.
1. Here is your boarding pass. Be at Gate 12 at least 30 minutes before the departure time.
2. We’re flying to Phú Quốc.
3. Sure. Here it is.
4. Thanks for your help.
5. No. I've got only a small handbag.
6. Where are you flying to?
7. Are you checking in any bags?
8. It's my pleasure. Have a nice flight!
9. Can I have your passport, please?
5. USE IT! Work in pairs. Prepare a dialogue for the following situation. Use the key phrases. Then change roles.
Student A (a passenger): You are going to fly, but you forget your passport.
Student B (a check-in agent): You will change another flight for him/her.
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